We are Hiring For Customer Support International Voice - Pune

Greetings from Infosys BPM Ltd.,We are hiring for Customer Support International Voice Process in Pune.Please find below Job Description for your reference:Infosys BPM Ltd. is hiring for (Customer Support - International Voice)Job Location : Pune Qualification : Customer Support- Full time Graduates Experience : 1 - 4 YearsJob Description: Senior Process Executive Location: Pune Employment Type: Full-Time.Key Responsibilities:Excellent communication skills to attend/resolve client issues on calls. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customer's time Good time management, ensuring all contacts with customers add valueMust adhere and non-negotiables:Excellent in communication. Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts100% WFO, no hybridPreferred Qualifications:Any Graduate- Additional certifications in customer service/upskillingPreference will be given to the Immediate JoinersNote: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

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