Sr. Solution Consultant – Workforce Management

Key Responsibilities: • Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. • Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals. • Customization and Integration: Design and implement customizations and integrations to meet specific client needs. • Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. • Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. • Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). • Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. • Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. • Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction. • Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects. • Travel: Travel up to 25% may be required to meet with clients and support project implementations. Qualifications: • Education: Bachelor’s degree or equivalent in Computer Sciences or a related field. • Experience: o 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 5+ years of experience in Workforce Management is a must. o Relevant experience as a consultant in a similar application environment is desirable. o Extensive experience in implementing solutions for medium to large enterprise customers. • Skills: o Thorough understanding of business, process, and technology relating to workforce management. o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products. o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals and Leave is a must. o Experience on modules like Advanced Scheduling, Forecasting, Attendance and Activities is desirable. o Prior experience in supporting functional testing, integration testing, and UAT. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction. o Excellent verbal and written communication skills.

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