Job Title:
Customer Care Specialist
Company: Investment Bank
Location: Pune, Maharashtra
Created: 2026-05-05
Job Type: Full Time
Job Description:
Job Title- Specialist Customer CareGrade- BA3Exp Range- Minimum 3 Years in contact center Industry preferably Banking domain.About the RoleSkill Required – Excellent communication skills, work exp in international contact centre (BPO/ Voice/ KPO/Calling industry). Basic understanding of KYC, High Risk, PEP, Knowledge of AML (good to have) and entity onboarding (Good to have).ResponsibilitiesShift Timings – Rotational ShiftsWeek off’s: RotationalWork From OfficeNotice Considered: up to 30 Days.Interview rounds: HR, Language Assessment Interview, Operations round.Location – Pune QualificationsMinimum 3 Years in contact center Industry preferably Banking domain.Required SkillsExcellent communication skillsWork experience in international contact centre (BPO/ Voice/ KPO/Calling industry)Basic understanding of KYC, High Risk, PEPKnowledge of AML (good to have)Entity onboarding (Good to have) Preferred SkillsKnowledge of AML (good to have)Entity onboarding (Good to have)No Blended Process only Voice Process