Customer Care Executive

Job Title: Customer Service Associate – International Voice ProcessLocation: PuneExperience: Minimum 1 YearQualification: GraduateJoining: Immediate Joiner RequiredJob Description:We are looking for a dedicated and customer-focused Customer Service Associate to join our International Voice Process team in Pune. The ideal candidate should have prior experience handling international customers and possess excellent communication skills.Key Responsibilities:- Handle inbound and outbound calls for international customers - Provide accurate information and resolve customer queries efficiently - Maintain a high level of customer satisfaction - Document customer interactions and update records accurately - Adhere to company policies, quality standards, and process guidelinesRequirements:- Graduate in any discipline - Minimum 1 year of experience in an international voice process - Excellent verbal and written communication skills in English - Strong problem-solving and customer-handling skills - Ability to work in rotational shifts - Immediate joiners onlyPreferred Skills:- Good listening and interpersonal skills - Ability to handle high call volumes - Basic computer knowledgeHow to apply:Interested candidates can share their resumes on What's appContact Person: HR Smrati ChouhanContact Details : 7738127147

Apply Now