Growth and Customer Success Executive – Health Food

Job Title: Growth and Customer Success Executive – Health FoodCompany : Premium Nutrition KitchenLocation: Pune, IndiaEmployment Type: Full-Time / ON-ground + HybridRelevant Experience: 1-4 yearsReports To: FounderJob Summary:Studio Green.FIT, a Soul Nourish Works company, is Pune’s leading precision-nutrition cloud kitchen delivering high-protein, health-focused meals for working professionals, athletes, and wellness clients.We are looking for a high-energy Growth & Customer Success Executive to represent the brand, build partnerships, and ensure an exceptional customer experience. This is a dual-focused role for someone who enjoys sales, relationship building, client management, and customer experience.Key Responsibilities:Business Development (50%)- Identify and reach out to corporates, co-working spaces, tech parks, and gyms for partnerships - Conduct on-ground visits (5-10 per week) to pitch our meal programs. - Schedule and execute product demos, sampling sessions, and wellness events. - Build strong relationships with HR, admin managers, gym owners, and fitness trainers. - Maintain a structured sales pipeline and achieve monthly outreach targets. - Support partner onboarding and ensure smooth transition to operations.Customer Success (50%)- Manage day-to-day WhatsApp communication with subscription customers and prospects. - Track orders, special requests, feedback, and daily meal adjustments. - Monitor subscription cycles and drive renewals. - Resolve customer concerns with empathy and coordination with kitchen ops. - Maintain customer databases, track progress, and share weekly updates. - Identify upsell and cross-sell opportunities (drinks, snacks, add-ons).Qualifications & Skills:- 1–4 years experience in Sales, Business Development, Hospitality, Customer Service, or Fitness Club Memberships - Excellent verbal communication (English, Hindi) - Confident personality with strong relationship-building skills - Customer-first mindset and strong follow-through - Comfortable with field visits and on-ground sales - Good WhatsApp etiquette and written communication - Organised, self-driven, and target-oriented - Experience in F&B, health & wellness, fitness, or nutrition brands and experience of managing CRM tools will be an advantageWhy Join Us?- Opportunity to be the face of fast-growing premium nutrition brand. - Flexible hours and Competitive salary - Exposure to real-world nutrition product development - Direct mentorship from the founderTo Apply: Send your resume to soulnourishllp@Website :

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