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Job Title:

Sr Manager, Quality Engineering

Company: ConnectWise

Location: Pune, Maharashtra

Created: 2026-03-17

Job Type: Full Time

Job Description:

General Summary:The Sr. Manager of Quality Engineering is responsible for leading a global team of entry level to experienced professionals focused on creating and maintaining automated tests from manual test scripts and test cases. This role serves as a technical expert and advisor for complex engineering and quality issues, providing expert-level understanding of qualification, validation, nonconformance control, process capability, and risk reduction.Essential Duties & Responsibilities:Define and execute the technical strategy for test automation frameworks, tools, and methodologies across multiple product lines.Lead the design and implementation of scalable, robust, and maintainable automated test solutions for web, mobile, and API layers.Drive the adoption of best practices in code quality, including code reviews, static analysis, and adherence to coding standards.Evaluate and recommend new technologies and approaches to enhance testing efficiency and effectiveness.Architect and implement programmatic quality gates within CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) to ensure continuous quality adherence.Integrate automated tests, code quality checks, security scans, and performance benchmarks into the CI/CD workflow.Monitor and report on key quality metrics, identifying areas for improvement in the CI/CD pipeline and overall quality posture.Sets goals and objectives for team members for achievement of operational resultsManage experienced professionals who exercise latitudeand independence in assignmentsInfluence others outsideof their own job regardingpolicies, practices, and proceduresContribute to policy and strategyimplementation for short-term resultsLead and prioritize the daily activitiesof the teamManage, mentor, and coach to develop a collaborative and dynamic teamCoordinate cross-functional communication to align initiatives and strategies to drive efficiencyReview and analyze discrepancies in service or performance and recommends updatesfor products or servicesOversee test schedulesand/or strategies in accordance with project scopes and deliverydatesReviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risksProvide feedback and recommendations on software usabilityand functionalityIdentify program deviance from standards and suggests modifications to ensure complianceServe as advancedescalation point for complex reproducing, debugging, and isolatingof software problemsKnowledge, Skills, and/or Abilities Required:Exceptional leadership and customer serviceskillsWillingness to work in a team environmentStrong organizational skills to give the team directionProfessional presence suitablefor interaction in meetings, in-person, or via emailExcellent presentation and communication skillsKnowledge of qualityassurance methodologiesFamiliarity with object-oriented programming languageKnowledge of SoftwareDevelopment Life Cycle (SDLC)Knowledge of basic builds and deploymentsStrong problem-solving skills with the ability to meet reasonabledeadlinesExperience in software quality assurance and test automation, with at least 3 years in a leadership or management role.Sufficient expertise in designing, developing, and maintaining automated test frameworks using languages like Python, Java, JavaScript, or C# to understand teams are on track for test automation commitmentsEducational/Vocational/Previous Experience Recommendations:Bachelor’s degree in related field or equivalent business experience6+ years of relevant experience3+ years of managerial experienceWorking Conditions:Pune (Hybrid)

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