Compute Engineer ( HPE)

Job Description:- 8+ years of experience in Compute Hardware troubleshooting. (L3) - Install, administer, and maintain hardware infrastructure. - Diagnose and correct system issues, whether these be issues with correct operation or performance. - Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime. - Triage and solve user-submitted tickets, especially when they relate to the infrastructure. - Track resource usage using monitoring and queuing software. - Actively participate in Knowledge Management by creating new technical documents. - Patch system firmware and software as needed. - Peer assistance is an added trait.Technical Skills:Primary : HPE Proliant DL / Apollo / Blade Server, Cisco Server, OneViewSecondary : Hypervisor (Vmware)- Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows) - Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet. - Familiarity with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy - Experience with Cisco Hardware (UCS series, UCS Manager). - Experience in server hardware and troubleshooting. - Experience on troubleshooting of Virtualization (Vmware). - Experience managing multi node clustered setup. - Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager - Knowledge of Server profile and fault tolerance. - Basic knowledge of Vmware infrastructure and its troubleshooting. - Familiarity with monitoring tools like Grafana/Nagios/Opsramp. - Familiarity with the Server Storage connectivity basics. - Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster solution. - Experience in Incident/Change/Problem management and Root Cause Analysis.Business Skills:- Demonstrate strong written and verbal communication skills. - Interacting and collaborating across different technology teams org - Must work towards achieving vision for our customers. - Affinity and a thorough understanding of support processes defined within org - Ability to work in a 24x7 environment in rotation shifts - Exhibit “Customer First and Customer Last Attitude” consistently. - Ability to drive cases to closure and provide Case Summary. - Demonstrate high level of technical & communication skills. - Takes responsibility for end-to-end problem ownership and its solutions.

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