Voice Specialist

Have an urgent requirement, please share the relevant Banking Industry – Voice Process profiles on priority. Kindly continue sending the profiles offline until the Beeline IDs are created.Please ensure that all candidates are thoroughly vetted, especially for strong communication skills, as most recent rejections have been due to inadequate communication abilities.Location: PuneExperience: Relevant 3+ years voice process experience in Banking industry.Duration: 6 Months (Extendable) Shift Timings: 6:30 PM – 3:30 AM (US EST hours)Night shift Allowances will be providedJob Description- TM Technical Training Support AssociateDuties and Responsibilities:• Previous call center experience of 1 year or more• Financial Industry experience and, or• Experience with Treasury Management products & services, specifically, Online Banking, ACH, Wire, Remote Deposit Capture, Business Security products like ACH and Check Positive PayBasic Qualifications:• Basic computer and Microsoft Excel knowledge• Excellent spoken and written communication skills• Ability to learn/teach basic and complex processes• Willingness to work in a call center environment

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