Head of new accounts- Japan

Hiring a Head – New Accounts (Japan & GCC-Focused India) – Data & AI Services for a global IT service provider based out of Chennai/Bangalore/Hyderabad/Pune. Experience in managing Japanese clients.Experience 15-20 yearsA senior P&L leader and entrepreneur to build and scale new strategic accounts across Japan and GCC-oriented India engagements, with a strong focus on Data, AI, Analytics, GenAI, and Cloud-led transformation programs.This role sits at the intersection of pre-sales, solutioning, and delivery leadership. The incumbent will own new logo acquisition, shape large Data & AI deals, and ensure flawless delivery execution, acting as the single-threaded owner from pursuit to scale.The role reports directly to the Chief Delivery Officer and is critical to building the next wave of state-of-the-art, AI-first client accounts.Key Responsibilities1. New Account Ownership & P&L Leadership- Own end-to-end P&L for assigned new accounts across Japan and GCC-focused India clients. - Drive new logo acquisition, account activation, and scale-up to annuity revenue. - Act as an entrepreneurial account owner—from first conversation to multi-year growth. - Build strong revenue pipelines and ensure predictable growth.2. Pre-Sales & Deal Shaping Leadership- Lead pursuit strategy, deal qualification, and closure for Data & AI-led programs. - Own RFP/RFI responses, solution positioning, commercials, and win strategies. - Partner with sales, architecture, and delivery teams to shape differentiated, outcome-driven solutions. - Drive CXO-level conversations focused on business value, ROI, and transformation impact.3. Data & AI Solution Leadership- Champion Data Engineering, Analytics, AI/ML, GenAI, Cloud Data Platforms, and AI-led Operations offerings. - Translate client business problems into scalable, modern technology solutions. - Establish the organization as a trusted Data & AI transformation partner. - Stay current on emerging technologies and guide clients on next-gen architectures and operating models.4. Delivery Excellence & Program Governance- Provide executive oversight for large, complex Data & AI programs. - Ensure delivery excellence across quality, timelines, cost, risk, and compliance. - Act as Executive Sponsor for key programs and accounts. - Set up robust governance, review mechanisms, and escalation frameworks. - Balance speed, innovation, and operational rigor.5. Account Build, Scale & Team Leadership- Scale new accounts through account mining, cross-sell, and upsell. - Build and mentor high-performing pre-sales, solutioning, and delivery leaders. - Create a strong leadership bench aligned to long-term account growth. - Foster a culture of ownership, accountability, and execution excellence.6. Stakeholder & Cultural Alignment- Demonstrate a strong understanding of Japanese business culture, governance, and communication styles. - Effectively engage with GCC-centric clients operating from India. - Enable seamless collaboration across Japan, India, and global delivery teams. - Build long-term trust with clients and internal stakeholders.Candidate ProfileExperience & Background- 15–20 years of experience in IT services / digital transformation organisations. - Proven experience in building and scaling new accounts (Japan experience is a strong plus). - Strong track record in Data, Analytics, AI/ML, GenAI, and Cloud-led programs. - Experience owning or influencing P&L for accounts or portfolios. - Hands-on experience managing large, complex, global delivery programs.Skills & Competencies- Strong pre-sales, solutioning, and commercial acumen. - Deep understanding of Data & AI technology stacks and enterprise transformation. - Executive-level stakeholder management and communication skills. - Strong delivery governance, financial discipline, and risk management capability. - Ability to operate effectively in a matrixed, global delivery environment. - High energy, ownership mindset, and “make it happen” attitude.Language & Cultural Skills (Preferred)- Japanese language proficiency (business level) is a strong advantage, but not mandatory. - Cultural sensitivity and experience working with Japan and GCC clients are highly valued.

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