Technical Service Manager

Now Hiring | Technical Service Manager – Automotive OEM Color & Quality Excellence | PuneJob DescriptionPosition: Technical Service Manager – COLOR SolutionsCompany: A Leading OEM / Automotive Paints Manufacturing CompanyLocation: Pune, MaharashtraIndustry: Automotive OEM CoatingsRole SummaryThe organization is seeking a highly experienced Technical Service Manager – Color Solutions to support automotive OEM customers with advanced color management, formulation, and quality control systems. The role is responsible for ensuring first-pass color approval, production stability, and global color consistency at OEM paint shops.This is a customer-facing technical leadership role, requiring deep expertise in automotive coatings, color science, and OEM paint shop operations.Key ResponsibilitiesColor Solutions- Lead implementation and sustainment of Color formulation and color management systems at OEM sites. - Ensure compliance with OEM master color standards and internal quality benchmarks. - Deliver first-time-right color results for new model launches, facelifts, and running production.OEM Technical Support- Provide advanced technical support for automotive basecoat and clearcoat systems. - Resolve complex color issues related to shade variation, color travel, flop, brightness, and consistency. - Support OEMs during trials, pilot runs, SOP, and ramp-up phases.Color Measurement & Quality Control- Oversee effective use of spectrophotometers and color measurement tools. - Analyze multi-angle color data, Delta E values, and SPC trends to ensure color stability. - Establish robust color control plans at customer locations.Cross-Functional Coordination- Act as the technical interface between OEM customers, R&D, Manufacturing, Quality, and Global Color teams. - Lead root cause analysis and CAPA for color and process deviations. - Participate in OEM technical reviews, audits, and escalation discussions.Team Leadership- Guide and develop Technical Service Engineers and Color Specialists. - Conduct training on color science, and best practices.Candidate ProfileQualifications- B.E./B.Tech (Chemical Engineering) or M.Sc. ChemistryExperience- 10–15 years in automotive OEM coatings, technical service, or color managementCore Skills- Strong knowledge of color science and effect pigments - Hands-on experience with OPTIMA or equivalent advanced color systems - Expertise in spectrophotometry, formulation software, and SPC tools - Proven OEM customer-handling and problem-solving capabilityReporting & Travel- Reporting to: Head – Technical Service / OEM Support - Travel: Regular visits to OEM plants in Pune and nearby regionsContact for Application & EnquiriesGopal SharmaGiri Consultancy ServicesExecutive Search & Recruitment SpecialistsPaints | Coatings | Polymers | Inks | Specialty Chemicalsgopal@+91 93222 87487#TechnicalServiceManager #AutomotiveOEM #AutomotivePaints #ColorManagement- #ColorScience #OEMCoatings #AutomotivePaintsCareers #PuneTechnicalServices

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