Executive – International Office (Student Mobility Specialist)

Executive – International Office (Student Mobility Specialist)Location: FLAME University, PuneReports to: Director, International OfficeRole SummaryResponsible for managing all incoming and outgoing student mobility processes for international students, ensuring smooth logistics, regulatory compliance, accurate documentation, and positive student experiences.Key Responsibilities1. Incoming Students- Manage pre-arrival coordination, immigration (FRRO/visa/C-Form/S-Form), housing, and induction logistics. - Serve as primary contact for student support; conduct regular check-ins. - Organize orientation/cultural events and maintain detailed student records.2. Outgoing Students- Maintain updated MIS/database of all outgoing students. - Support applications, credit mapping, learning agreements, and visa documentation. - Coordinate with Registrar/Program Office for transcripts and credit transfers.3. Credit Mapping- Track all mapping stages and ensure timely faculty/HoD approvals. - Maintain version-controlled templates and archive all documentation.4. SOP & Process Management- Ensure adherence to all IO SOPs and maintain updated forms/templates. - Identify process gaps and recommend improvements.5. Communication & Logistics- Manage communication materials, FAQs, fact sheets, and info kits. - Support international delegations, visiting scholars, and students. - Contribute to social media and visual content (e.g., Canva).Required Skills- Strong operations and documentation skills - Proficiency in Excel, PowerPoint, and digital record systems - Clear written and verbal communication - Attention to detail and compliance - Ability to learn, adapt, and take ownershipKPIs- On-time completion of mobility processes - Zero-error documentation - Student/partner satisfaction - FRRO/visa/SOP compliance - Process improvements initiated

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