Job Title:
Senior Product Trainer
Company: Icertis
Location: Pune, Maharashtra
Created: 2025-12-04
Job Type: Full Time
Job Description:
Short DescriptionWe are looking for an experienced Senior Product Trainer to design, develop, and deliver technical and functional training programs for Icertis Contract Intelligence. This role requires a strong understanding of enterprise software, technical aptitude, and a passion for enabling users to effectively adopt and utilize the CLM platform.Responsibilities- Develop in-depth product knowledge by collaborating closely with Product Management, Engineering, and Professional Services teams. - Deliver product and technical training to internal teams, partners, and customers (onsite or virtual, in India and internationally). - Create engaging training content for instructor-led training sessions aligned with product updates and release cycles. Continuously update content to reflect product enhancements and evolving business needs. - Work on developing and maintaining certification exams, lab exercises, and structured learning paths aligned with product training objectives. - Collaborate with cross-functional teams to maintain consistency and drive product enablement excellence.Qualifications- 10+ years of experience in enterprise product training design, development, and delivery for technical or business users. - Strong understanding of SQL, SSO, Active Directory, and Windows client/server environments. - Experience working with SaaS-based enterprise applications or cloud deployment models. - Ability to quickly learn complex software products and translate them into clear, engaging learning experiences. - Excellent written and verbal communication skills with the ability to engage diverse audiences. - Proven experience delivering both instructor-led and virtual training sessions effectively. - Experience or knowledge in Contract Lifecycle Management (CLM) or related enterprise domains is an advantage.