BRM Support Specialist

What you’ll do● Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required● Responsible for ensuring application systems are in compliance to security, audit policies, and procedures● Participate in architecture, design, and code reviews with the software development teams.● Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards● Prepare reports, manuals, and other documentation on the status, operation, maintenance of software and follow the SLA for issues with respect to the severity● Measure and improve delivery productivity for all P1 and P2 support engineers.● Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently.● Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements.What experience you need● A Bachelor's degree in Computer Science or related discipline with a significant software development component.● 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x along with scripting for operation needs is a must .● Proven debugging and problem solving skills● Knowledge of BRM data model and experience working with data warehouse feeds is required● Experience with Oracle RDBMS database software and Oracle Weblogic, Unix/Linux operating systems and Bash/Korn Shell Scripting.● Solid communication, organizational, and project management skills are required.What could set you apart● Experience in Automating the BRM Jobs● Experience with data migration, import, and legacy conversion is valuable

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