Senior Process Executive (Customer Service- Voice Process); Exp: 1 to 2 yrs- Ghaziabad

Infosys BPM is hiring for a Senior Process Executive role (Customer Service- Voice Process) for Ghaziabad location.Job Details:Designation: Senior Process ExecutiveJob Level: JL 2AJob Location: Ghaziabad (Work from Office)Experience: 1-2 yearsShift: Day Shifts (09:00 AM to 06:15 PM)Number of Working Days: 5 DaysWeek Offs: Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).Notice Period: Immediate to 15 DaysNOTE:- We need full time graduates only with good communication and should be comfortable for Work from Office (Ghaziabad). - Need to have good communication in Hindi and English.Job Description:- Effectively executes calls of customers - Resolves query/issues as per deliverables outlined - Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met - Maintains voice quality as per standard agreed - Handles repetitive calls and strives for target maximization to meet quality standards.Interested candidates please share your updated resume and below details to anguluri.pravallika@Details:Name:Contact Number:Email I'd:DOB:Total Years of Exp:Relevant Years of Exp:Underwriting Years of Exp:Current/ Previous Company Name:Notice Period:Current Location:Preferred Location:Current CTC:Expected CTC:Flexible for Night Shifts:Graduation:Post-Graduation (If applicable):

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