Functional Technical Consultant

About the Company Own L2/L3 support and continuous improvement for Dynamics 365 Business Central/ Navision across Finance, Supply Chain, Sales/Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs. Exp : 10 yrs Location : Pune N.P: Immediate joiner or 15 days Responsibilities Handle incident/problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly/monthly status reporting. Configuring and customizing Business Central/ Navision modules to align with business requirements. Deliver enhancements/change requests: requirements to deployment; manage testing and quality assurance for Business Central/ Navision configurations and customizations. Configure Business Central/ Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholders. Coordinate with dev teams on AL/C‑AL customizations and extensions, ensure code quality and documentation. Support integrations (APIs/web services) with other systems; monitor and optimize performance. Migrating data from legacy systems into Business Central/ Navision and ensuring data quality. Conduct end‑user training and create SOPs/ supporting documentation. Qualifications 10+ years overall; 8+ years on Business Central/ Navision with strong techno‑functional exposure across Finance & Supply Chain. Required Skills Hands‑on with AL/C‑AL, APIs/web services, SQL Server; familiarity with Azure DevOps/Git. Strong communication & stakeholder management; experience running UAT/training. Preferred Skills Industry exposure in Manufacturing experience with overlapping shifts for global AMS. Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.

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