DGM_Insights and Data Lead_Pune

Job DescriptionRole purpose:The Insights and Data Manager delivers actionable insights for Global Credit to Collections (CTC GPO) business decisions, driving efficiency, standardisation, process improvement, and transformation. Collaborating with cross-functional teams in VOIS, Group, and Local Markets, including Customer Operations, Finance, Commercial, and IT, they develop and implement data analysis strategies to identify trends, patterns, and opportunities.Must have professional qualificationsStrong proficiency in data analysis and reporting toolsKnowledge of CTC7+ years’ experience of data and insightsProven expertise in extracting insights from large and complex data sets using advanced analytical methods and tools.Experience in telecommunications industryCore competencies, knowledge and experience:Proficiency in extracting insights from large and complex data sets.Knowledge of artificial intelligence, machine learning and other data mining tools to leverage these technologies for data analysis.Excellent working knowledge of reporting methodologies and techniques- knowledge on SAC will be an advantage.Ability to structure and deliver in complex and volatile environments.Ability to create clear and compelling visualisations to communicate data-driven insights.Knowledge of Finance operation and E2E operating processesVOIS Equal Opportunity Employer Commitment India:VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we’ll be in touch!

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