Lead – Website & Social Commerce

About Quick Heal Quick Heal Technologies Ltd.is India’s most trusted name in cybersecurity innovation. With a legacy of over 30 years, we’ve grown from a garage-born antivirus start-up to a globally respected, publicly listed cybersecurity product company with a market capitalization of INR 2,500 Cr and revenues approaching INR 400 Cr.Quick Heal has transformed from protecting individual users under the Quick Heal brand to safeguarding businesses of every size with our enterprise-gradeSeqriteportfolio. Our mission - Innovate. Simplify. Secure. drives everything, we do.We are home to India’s largest indigenous malware and threat research lab, and the creators of industry- first innovations like AntiFraud.ai and SiA , a Gen-AI powered analyst assistant. Our product stack spans Endpoint Protection, XDR, Zero Trust, Threat Intelligence, Data Privacy, and beyond - built upon a robust Cybersecurity Mesh Architecture.Quick Heal Academy (QHA)is a leading institute for cybersecurity education and training. We collaborate with universities and organizations to build skilled professionals and strengthen the global cybersecurity ecosystem.Quick Heal drives impactfulCSRinitiatives through its foundation, focusing on education, employability, vocational training, and cybersecurity awareness—contributing to a safer, inclusive, and sustainable future.Job Description Position: Lead – Website & Social Commerce Experience: 8+ Years TheLead – Website & Social Commercewill own and scale thedirect-to-consumer (D2C) businessvia ourwebsiteandsocial commerce channels . This role combinesP&L ownership ,performance marketing leadership , andcontent-driven commerce strategiesto maximize revenue and profitability. You will proactively drive business growth byexperimenting with new models ,collaborating with agencies and internal stakeholders , anddelivering exceptional customer experienceacross all digital touchpoints.Job Description: Business & Revenue Growth Own P&Lfor D2C and social commerce channels, ensuringprofitable and sustainable growth . Proactively drive businessby exploringnew commerce models, innovative campaignsto maximize revenue. Optimizemarketing spendswhile improvingreturn on investment .Website & Social Commerce Strategy Leadwebsite strategy , ensuringworld-class UX/UI, fast checkout,andpersonalized journeysfor customers. Build and scalesocial commerce initiativesacross Instagram, Facebook, YouTube, and emerging platforms. Designcontent-led commerce campaignsthat leverage brand storytelling to drive sales.Performance Marketing & SEO Work closely with theperformance marketing agencyto drivecustomer acquisition, retargeting, referral, and affiliate programs . Partner with theSEO agencyto improveorganic visibility, search rankings, and content performance .Cross-Functional Collaboration Work with the product teamto improve offerings likeQuick Heal AntivirusandQuick Heal AntiFraud , using consumer insights to guide optimization. Partner withBrand, IT, Strategy, and other stakeholdersto ensure consistent brand messaging and commerce execution.Analytics & Reporting Set updashboards and reportsto track KPIs liketraffic, GMV, CAC, CLV, ROAS,andsocial commerce contribution . Present insights and recommendations to leadership forstrategic decision-making .Ecosystem Engagement Collaborate with influencers, marketplaces, affiliate partners, and other ecosystem players todrive both business and brand outcomes .Key Deliverables AchieveD2C revenue targetsand deliverprofitable unit economics . Growsocial commerce revenue contributionto overall digital P&L. Drivedouble-digit YoY growthin D2C transactions and customer acquisition. Build abest-in-class website experienceoptimized for conversions. Launchdata-backed personalization strategiesto increase retention and repeat purchases.Required Skills Proven experience inP&L managementandscaling D2C businesses . Expertise inwebsite commerce platforms(Shopify, Magento, WordPress). Deep understanding ofSEO, SEM, GEO , andsocial commerce ecosystems . Hands-on knowledge ofperformance marketing toolsandaffiliate management . Stronganalytics capabilitieswith GA4, Tag Manager, and heat-mapping tools.Desired Traits Growth-driven , constantly experimenting to find newer ways to scale transactions. Creative yetdata-backed decision-maker . Excellent stakeholder management and influencing skills. Passionate about combiningstorytelling with commerce .

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