Experience in Bluecoat proxy is mandatory, Knowledge on Cert renewal process, AD concepts and proxy upgrades. Ability to work independently and with strong time management skills. Strong communication and interpersonal skills Maintain consistent work hours. Experience with support of a global environment. Solid problem solving and analytical skills. Self-starter who continually develops and broadens their skill set. Demonstrates technical proficiency through the pursuit and achievement of industry certifications. Organization and documentation skills. Working knowledge of networking topologies, TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, LAG, Spanning Tree, VOIP, SIP;