Process Trainer

Job Description:Trainer About Atidiv: Atidiv uses Data science and process outsourcing to help internet businesses run better. We are a mid-size tech business funded by Guild Capital, a Chicago-based tech investor. We are looking for smart, self-driven disruptors who share a passion to build better solutions for hard business problems. Atidiv is led by a stellar group of consultants, investment bankers, technologists and entrepreneurs looking to build the next generation of products and solutions used by modern businesses. India presence: Atidiv is a 500+ people organization and has 3 core solution areas. We have served 40+ US/ UK clients to date.Job Description: Acclimate new hires to the business and conduct training and upskill sessions Schedule training in coordination with training TL, HR, Operations Managers & quality team and ensure completeness within the deadline Direct structured learning experiences and monitor their quality results Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior Identify training needs by evaluating strengths and weaknesses Periodically evaluate ongoing programs to ensure that they reflect any changes Conduct evaluations to identify areas of improvement Manage team of newbies for defined period and help them in meeting and improving production and quality targets Manage weekly/monthly/yearly process KPI’s and targets Ensure candidates successfully clear the training phase (ensuring weekly / monthly / batch / individual targets are met) Stay updated with the process knowledge and communicate process updates within the team in timely manner Develop or oversee the production of classroom handouts, instructional materials, aids, manuals Must keep track & document all process updates shared by clients or discussed in team huddles/meetings/client calls Attend weekly & monthly calls with stakeholders & client as per the requirement All escalations which are handled should be accurately dealt with without negative feedback from clients or internal team Understanding of nuance and the grey area - you understand it’s not a black and white world and understand the difference of working with guidelines vs. hard and fast rules A spidey sense of spam and scams. When asked to trust but verify, you’re calibrated to do both. Tenacity - you can get to the bottom of situations and enjoy intellectual challenges A diplomatic and clear communication style. Writing well is a no-brainer for you A positive, can-do attitude - you’re ready to contribute to a vibrant and diverse culture, whatever the day asks of youQualification: Bachelor / Master degree preferred or commensurate applicable experience. Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design and training technologiesSkillset required: Proven experience as corporate trainer (Minimum 2 years) Familiarity with traditional and modern training methods, tools and techniques Good Presentation & communication skills Organizational and time management abilities Proficient in MS Office Attention to detail Team player

Apply Now