SAP Business One (SAP B1) Support Executive / Functional Analyst

Job Title: SAP Business One (SAP B1) Support Executive / Functional AnalystExperience: 3–5 YearsLocation: Pune Work from Office.Department: IT / ERP SupportReporting To: IT / ERP ManagerAbout the Role:We are seeking an experienced and detail-oriented SAP Business One (SAP B1) Support Executive to join our IT team. The ideal candidate will be responsible for providing end-to-end support for SAP B1 users, ensuring smooth system operations, efficient issue resolution, and continuous improvement of business processes across sales, inventory, purchasing, and finance functions.Key Responsibilities:- Provide functional and technical support to SAP Business One users across departments. - Identify, analyze, and resolve SAP B1 issues in a timely and prioritized manner. - Develop and maintain SQL queries, stored procedures, and reports to support business operations. - Manage user access, master data, and system configurations within SAP B1. - Collaborate with internal stakeholders to gather business requirements and recommend system/process improvements. - Work with external SAP partners for escalations, upgrades, or customization needs. - Conduct end-user training and maintain documentation/SOPs for system usage and troubleshooting. - Ensure data accuracy, integrity, and consistency across all modules. - Support integration and reporting between SAP B1 and other internal platforms (CRM, e-commerce, etc.).Required Qualifications & Skills:- Bachelor’s degree in information technology, Computer Science, or a related field. - 3–5 years of hands-on experience in SAP Business One support (functional or techno-functional). - Strong knowledge of SAP B1 modules including Sales, Inventory, Purchasing, and Finance. - Proficiency in SQL (MS SQL Server) — capable of writing, debugging, and optimizing queries. - Familiarity with Crystal Reports and SAP B1 SDK preferred. - Excellent analytical, problem-solving, and communication skills. - Ability to handle multiple tasks and priorities in a fast-paced environment.Preferred Skills:- Experience with SAP B1 integration tools (DI API, DTW, B1if). - Exposure to reporting tools such as Power BI. - Experience in sales/distribution-oriented organizations (e.g., trading, manufacturing, consumer goods, or lighting industry).Personal Attributes:- Strong customer-service mindset with a proactive approach. - Quick learner and detail-oriented professional. - Good team player with strong interpersonal and coordination skills. - Organized, dependable, and adaptable to changing priorities.

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