- Calculate Audit sample based on the pre-defined approach. - Perform process audits as per the audit plan. - Documents the Audit observations in audit tracking file. - Create reports based on the audits performed. - Analyze root cause and trends of errors and quality scores and share the observations to QMS consultant and operations team. - Share feedback with users based on the errors observed. - Documents feedbacks on email / audit sheet as required. - Identify process improvements based on the audit observations. - Participate in daily team meeting to understand process updates. - Conduct feedback sessions for the team on Quality awareness with the help of QMS Consultant. - Actively participate in process related trainings. - Ensure calibration between operations and audit team on process tasks.