o Broad expertise and hands-on experience in Proration, offer, order and operations disciplines either within an airline or within a Passenger solutions provider. o Expert abilities in functional documentation and in working with UX teams for product design. o Some understanding of IT technology concepts and software architectures. o Hands-on experience as product expert or product owner or business analyst in IT solution provider organization. o Prior hands-on experience of at least 10 to 12 years in Passenger Solutions o Bachelor’s degree in aviation or IT or relevant disciplines. o Experience working in a SAFe agile environment