Senior Manager Project Management

Senior Manager– Project ManagementPuneRole purposeAs a Regional Manager, Project Management, you will be responsible for leading a team of approximately 10 or more Project Managers and Scrum Masters to ensure the successful delivery of complex, multi-phase customer implementations. This role combines strategic oversight with hands-on project execution, requiring deep expertise in project planning, stakeholder engagement, and cross-functional coordination.Duties & Responsibilities:- Strategic Leadership In partnership with the VP of Program Management and other Regional Managers, drive program management strategy in alignment with company vision and objectives. - Portfolio Oversight: Oversee the end-to-end delivery of regional, large-scale programs across diverse client portfolios, ensuring adherence to quality standards, timelines, and budget constraints. - Regional Team Leadership: Lead, mentor, and develop a regional team of Project and Scrum Masters fostering a culture of trust, transparency, excellence, innovation, and continuous improvement. - Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, executive leadership, and cross-functional teams, to ensure successful program delivery and customer satisfaction for your regional customers. - Customer Engagement: Represent the Customer Delivery team in customer-facing forums such as Quarterly Business Reviews (QBRs), Steering Committee meetings, and Executive Status Updates. Provide clear, data-driven insights into project health, risks, and strategic alignment. Act as a regional deputy for the VP of Program Management. - Process Improvement: Work closely with the VP of Program Management to implement and refine project management methodologies, tools, and governance frameworks to enhance delivery efficiency. - Risk & Issue Management: Proactively identify, assess, and mitigate risks across your regional portfolio, ensuring timely resolution of issues. - Reporting & Analytics: Monitor project health, resource utilization, and financial performance of your regional portfolio; provide regular updates to senior leadership.Knowledge, Experience & Skills:- Experience: Proven experience managing project management teams for large-scale implementations across multiple geographies or business units. - Stakeholder Management: Strong stakeholder management and customer service skills, with experience in engaging with C-level executives and senior stakeholders. - Strategic Thinking: Strong strategic thinking and problem-solving abilities, with the capability to translate strategic objectives into actionable plans and deliverables. - Change Management: Excellent knowledge of change management principles and practices, with the ability to drive and manage organizational change effectively. - Industry Knowledge: Prior experience in professional services, software delivery, and implementation, ideally with a deep understanding of the travel industry trends and client needs. Education: Bachelor’s degree in a relevant field is required; an advanced degree (e.g., MBA) is highly desirable.What do we offer?- Open culture and challenging opportunity to satisfy intellectual needs - Work-life balance - Excellent, dynamic and multi cultural environment.

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