Business Analyst

Role Overview: We are seeking a Senior Business Analyst with substantial experience in the UK banking and financial services sector. The successful candidate will play a key role in bridging business and technology teams on a project focused on Dynamics 365 CRM and Power Platform. The role requires an in-depth understanding of banking processes, excellent skills in gathering and analysing requirements, and the ability to translate business needs into technology-enabled solutions. Familiarity with AI, particularly Microsoft Copilot Studio, is advantageous. Key Responsibilities · Engage with stakeholders across business and technology functions to capture, analyse, and document requirements. · Analyse banking processes and identify opportunities for optimisation through Dynamics 365 CRM and Power Platform. · Facilitate workshops, interviews, and process mapping sessions with business users. · Collaborate with solution architects, developers, and testers to ensure requirements are well understood and delivered effectively. · Support the definition of functional and non-functional requirements. · Act as the bridge between business stakeholders and technical delivery teams throughout the project lifecycle. · Contribute to solution design discussions, ensuring alignment between business objectives and technical delivery. · Produce high-quality documentation, including business requirements, functional specifications, and process flows. · Assist with testing activities, including test case definition and UAT support. Required Skills and Experience · Proven experience as a Business Analyst within UK banking or financial services. · Strong knowledge of end-to-end banking processes. · Hands-on experience with Dynamics 365 CRM and Microsoft Power Platform. · Strong stakeholder engagement and communication skills across both business and technology teams. · Ability to work independently within a project team, managing priorities and deliverables. · Excellent analytical, problem-solving, and documentation skills. Desirable Skills · Familiarity with AI-driven tools, particularly Microsoft Copilot Studio. · Knowledge of regulatory and compliance considerations within banking. · Experience working in agile delivery environments.

Apply Now