Your Next Big Career Move - Infosys BPM Service Desk Hiring in Pune

️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join ourService Desk – Voice Support teaminPune !What You’ll Be Doing:Provide top-notch support to global clients viacalls, chat, and email ️ Troubleshoot technical issues related to: VPN, Drivers, O365, Active Directory Operating systems & basic networking Microsoft Office and other productivity tools Work on ticketing tools such asServiceNow ,Remedy , orControl-M Own the issue, analyze, and provide efficient, timely resolutions Ensure every customer interaction adds value and leaves them satisfiedWhat We’re Looking For:✅Excellent communication skills– both verbal and written ✅ Strong analytical and problem-solving ability ✅ Confidence in handling and resolving technical queries independently ✅ Willingness towork in a 24x7 environment(rotational US shifts) ✅ Comfortable with aWork From Office (WFO)setup in PuneNon-Negotiables:Fluent English communication is a must 100%Work From Office– no hybrid or remote option Comfortable withnight/rotational shifts(US time zones)Why Join Infosys BPM?Global brand & structured career growth Continuous learning and upskilling opportunities Exposure to world-class processes and tools Diverse and inclusive workplace cultureLocation:Pune Shift:Rotational (24x7), including night shifts Mode:Work from Office onlyReady to launch your tech support career with Infosys BPM? Apply now and be part of a global success story!Regards, Infosys BPM Talent Acquisition | INFY HR

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