SGIP Applications & Program Administration Manager

Job Title: SGIP Applications & Program Administration Manager (Remote – India | U.S. California Battery Storage Incentives)Location: Remote (India) — must be able to support U.S. Pacific Time workflows as needed (overlap hours required)Role Summary:We’re hiring a detail-obsessed operator to own the end-to-end administration of California’s Self-Generation Incentive Program (SGIP) for battery energy storage projects. You will manage SGIP submissions, documentation, program administrator communications, and post-install compliance through incentive payment. This role is critical to keeping our storage pipeline eligible, audit-ready, and moving quickly.Work Schedule / Time Zone Requirements:Required overlap with U.S. Pacific Time (PT) for coordination with program administrators and internal U.S. teams (exact hours set with manager).Ability to handle time-sensitive submissions and rapid turnaround requests.Key ResponsibilitiesSGIP Application Ownership (Pre-Install)Own SGIP application workflow from intake through reservation confirmation.Collect, QA, and package documentation (customer data, utility account info, site details, equipment documentation, signatures).Prepare and submit SGIP applications to the correct Program Administrator; ensure completeness to minimize resubmittals.Track step levels/caps, deadlines, waitlists, and required timelines to optimize submission strategy.Maintain a standardized SGIP “readiness checklist” per project and ensure each file is complete and consistent.Cross-Functional Coordination (Design / Permitting / Interconnection / Install)Coordinate with Sales/Estimating to confirm SGIP assumptions reflected in proposals and project scopes.Work with engineering/PMs to ensure design choices support SGIP eligibility (equipment, metering approach, documentation alignment).Ensure SGIP documentation aligns with permitting/interconnection documentation (e.g., one-lines, equipment specs).Post-Install Administration & CompliancePrepare and submit SGIP incentive claim/closeout packages and track through payment.Manage post-install program obligations and compliance tracking (documentation retention, operational requirements, ongoing reporting if applicable).Maintain audit-ready files: version control, correspondence logs, approvals, attachments, and milestone evidence.Respond to Program Administrator questions, deficiency notices, and correction requests quickly and accurately.Reporting, Process Improvement & Knowledge ManagementMaintain a live SGIP pipeline tracker/dashboard (status, blockers, deadlines, expected incentive value, payment stage).Build and continuously improve SOPs, templates, QA checklists, and internal training materials.Monitor SGIP program updates and communicate changes internally; update workflows accordingly.Identify and flag risks early (missing docs, deadline exposure, eligibility issues, inconsistent data)Qualifications (Required)2+ years experience in program administration, incentives processing, documentation-heavy operations, or project coordination.Excellent written English and professional email communication.High attention to detail; strong track record managing multi-step workflows with strict deadlines.Advanced spreadsheet skills (Excel/Google Sheets): trackers, validation, status reporting, audit trails.Comfort working across time zones and coordinating with U.S.-based stakeholders.Preferred QualificationsPrior experience with SGIP or U.S. solar/storage incentive programs.Familiarity with solar + storage project workflows (permitting, utility coordination, commissioning documentation).Experience with tools like , Airtable, Smartsheet, Salesforce, or similar.Experience creating SOPs, templates, and standardized operating workflows.Tools & Systems (Typical)Google Workspace (Drive, Docs, Sheets), Slack/TeamsProject management platform (e.g., )CRM (if applicable)PDF editing and document packaging toolsPerformance Metrics (How Success Is Measured)% of applications accepted on first submission (low deficiency rate)Cycle time from intake → submission → reservation → claim → paymentOn-time milestone compliance and zero missed deadlinesClean, audit-ready documentation with consistent file structureAccurate pipeline reporting and proactive issue escalationWhat We OfferRemote role with long-term growth in a rapidly scaling storage businessClear ownership and measurable impactExposure to U.S. clean energy incentives and operational workflows.

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