Front Desk Representative

Responsibilities:The Front Desk Admin Executive is the first point of contact for the company and plays a vital role in creating a positive and secure impression. This role contributes to the company's operational efficiency and information security objectives by managing physical access, visitor data, and assets in a structured and secure manner. The incumbent shall:- Visitor & Access Management: - Greet and welcome walk-in interviews, guests, and clients with a positive, professional demeanour. - Maintain accurate and up-to-date digital records of all visitors, including the purpose of their visit. - Manage the visitor management system/app, including issuing visitor badges and ensuring all check-in/check-out protocols are followed. - Handle general inquiries via telephone and email promptly and professionally. - Coordinate client visits, including sending pre-visit information and providing real-time updates to internal stakeholders. - Arrange and serve tea, coffee, water, etc., for visitors and clients as required. - Asset & Facility Security: - Manage the inward and outward register of couriers, documents, and other materials. - Handle visitors' assets securely, which involves tagging them upon receipt, issuing and receiving items, and maintaining a proper log to ensure their safe return. - Assist in Locker Management, ensuring secure allocation and tracking. - Contribute to information security by ensuring unauthorized persons are not granted access to secure areas and that all visitors are accounted for. - Administrative Support: - Assist in coordinating and booking travel arrangements for employees as required. - Maintain daily facility checklists (e.g., pantry supplies, cleanliness) to ensure a well-functioning workplace. - Support in tracking AMC (Annual Maintenance Contract) renewals for office equipment and facilities. - Perform other clerical duties as assigned, such as data entry, filing, and photocopying.Job Requirements:Education: Bachelor’s Degree (Any discipline) or currently pursuing graduation.Experience: Fresher / Internship (6 months). Prior exposure to front office or administrative work is an advantage.Skills:- Excellent communication skills in English (spoken and written) (NON NEGOTIABLE) - Proficient with MS Office tools and basic computer operations. - Familiarity with visitor management systems, travel booking portals, and record management. - Well-groomed, punctual, organized, and disciplined in task management. - Strong interpersonal and coordination skills with a professional demeanor. - Ability to multitask and maintain confidentiality.Authority:(Authorities given to staff with this role)- Authorized to manage and update visitor, courier, and asset registers. - Authorized to coordinate with vendors for facility maintenance and AMC follow-ups. - Authorized to communicate with internal departments regarding client visits, interviews, and travel logistics. - Authorized to maintain and submit reports related to attendance, visitor logs, and checklist compliance to the Admin Supervisor.

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