VP- Accounting Operation (US Portfolio)

About the CompanyWe are a leading firm in the Accounting Offshoring / KPO / US Accounting Services industry, dedicated to delivering exceptional service and fostering a culture of excellence.About the RoleWe are hiring a Vice President – Accounting Operations to lead and scale our US Accounting Portfolio. This is a strategic leadership role combining:Client relationship ownershipPortfolio P&L managementRevenue growth & client upgradesOperational excellenceLeadership developmentYou will manage ~100 team members across bookkeeping, R2R, AP/AR, FP&A, and controller-level services, while directly leading 8–10 Engagement Managers. This is not just a delivery role — it is a growth-oriented operations leadership position.ResponsibilitiesClient Relationship & Portfolio Ownership (Primary KPI) Own a portfolio of US accounting firm clients.Build and maintain Partner / CXO-level relationships.Conduct Quarterly Business Reviews (QBRs).Act as escalation authority for strategic accounts.Improve overall client experience and satisfaction.Revenue Growth & Client Upgrades (New Business from Existing Clients) Identify upsell and cross-sell opportunities within existing accounts.Proactively recommend additional services (R2R, FP&A, Controller support, etc.).Drive seat expansion and service upgrades.Partner with Sales for structured account expansion strategy.Track account-wise revenue growth and margin improvement.Operational Excellence & Profitability Manage utilisation, realization, and capacity planning.Ensure strong portfolio-level gross margins.Monitor production hours and efficiency metrics.Optimise bench management and workforce planning.Drive process standardisation and quality frameworks.Leadership & Talent Development Directly manage 8–10 Engagement Managers.Oversee ~100 team members.Build second-line leadership within the EM layer.Mentor high-potential talent for growth.Drive performance accountability culture.US Market Alignment & Travel Travel to the US for client meetings and relationship building.Represent the organisation at conferences and partner events.Align offshore delivery to US accounting firm expectations.Bring market insights back into operations strategy.QualificationsEducation (Mandatory) CPA (US) or CA (India) (Preferably look for CPA)Experience 8–12 years in Accounting Offshoring / KPO / Global Delivery.Experience managing: Large US accounting firm portfolios80–150 team members6–10 direct managerial reportsStrong exposure to: QuickBooks OnlineXeroNetSuiteUS GAAPExperience handling client P&L and profitability. Required SkillsActive US Visa (B1/B2 or equivalent).Prior US travel experience.Strong executive presence.Commercial acumen and revenue mindset.Excellent communication skills.Proven ability to scale teams and portfolios.Preferred SkillsClient-first leader.Commercially sharp.Calm under pressure.Strategic thinker with execution strength.Mentor who builds future leaders.Data-driven decision maker.Equal Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices and strive to create an environment where everyone feels valued and respected.

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