Accounts Receivable Analyst

JOB DESCRIPTION Job Title : Accounts Receivable – Payment Specialist Position Summary : The Accounts Receivable – Payment Specialist uses provided dashboards, reports, and other resources to process, verify and apply payments for a portfolio of accounts. They assist in resolving discrepancies, issues and concerns by communicating effectively to varied audiences. Experience: 2–8 years Shift: Night shift Required Skillsets: Order Management (including SO contract reading) Billing Setup Payments Expertise Collaboration with Sales Teams Salesforce Experience Key Duties / Responsibilities : Assists sales partners and customers in making payment arrangements. Communicates with various audiences regarding discrepancies in charges, payments, credits, or balances. Monitor and maintain payment schedules when notified of changed orders. Respond to customer and field requests to obtain payment and payment methods. Regular review of unallocated payments, credits, and debits. Complete account reconciliations. Submit and follow up on payment moves, credits, & refunds within assigned accounts. Assist in related work, additional duties, or projects as needed or required. Education & Knowledge : Prior knowledge of Salesforce CRM, CPQ, & Billing preferred. Basic skills in Microsoft Office Applications, with a focus on Excel. Proven skillset in basic math College experience preferred, with a focus on accounting or business administration. Commensurate work experience considered. 2+ years account management or payment processing, verification & application experience Experience / Skills / Abilities : Attention to detail with the responsibility for the quality and content of financial data. Ability to set priorities; well-organized and inquisitive nature to support sound decision making. Skilled in following organizational rules and procedures Ability to maintain confidentiality Professional written and verbal communications skills. Ability to work independently and within a team atmosphere Strong responsiveness and timely communication

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