Process Associate – US Employee Benefits

Job DescriptionFull-Time | Process Associate – US Employee Benefits (Hybrid after 6 months)Work Model: Hybrid (available after 6 months of performance review)Office Location: Ravet / Pimpri–Chinchwad, PuneShift: US Shift (Evening/Night)Company DescriptionBenwiz Infoservices is a growing BPM and HR Operations company supporting clients across the United States. Since 2019, we have delivered solutions in HR, Employee Benefits Administration, customer experience, and healthcare operations across India and the US.About the Role (Full-Time)We are hiring a Process Associate – US Employee Benefits to support US employee benefits operations.This is a professional entry-level role (0–3 years of experience) designed for graduates who want to build a long-term career in HR, Employee Benefits, or US Healthcare Operations.You will work from our Ravet office (Pimpri–Chinchwad) in a Hybrid model, supporting employees and HR teams in the United States.⚠️ This role involves working evening/night hours aligned with US time zones.Key ResponsibilitiesAdminister and update employee benefits programs including medical, dental, vision, and life insurance plansProcess benefits enrollments, terminations, and changes as per US guidelinesCommunicate clearly and confidently with employees, HR teams, and clients to explain benefits information and resolve queriesCoordinate with US clients and insurance carriersMaintain accurate records, documentation, and compliance dataReview, analyze, and resolve benefits-related issuesSupport audits and reporting requirementsWork collaboratively in a structured, process-driven environmentQualificationsBachelor’s degree in HR, Business Administration, Commerce, or a related field0–3 years of experience (fresh graduates with strong communication, interpersonal, and analytical skills are welcome)Good verbal and written communication skills with confidence in client interactions and callsStrong analytical thinking and attention to detailProficiency in MS Excel and MS Office applicationsAbility to multitask and maintain accuracy in a fast-paced environmentInterest in HR Operations, Employee Benefits, or US Healthcare workflowsEligibility & Work Conditions (Important)Candidates must be currently residing in PuneResidence must be within a 10 km radius of the Ravet / Pimpri–Chinchwad officeThis role requires working evening/night shiftsCompany-arranged cab drop will be provided for late-night logoutFood will be provided during the shiftCandidates should apply only if they are comfortable with night-shift work on a long-term basis(These criteria are defined to ensure safety, consistency, and long-term sustainability.)What We OfferFull-time employment with structured HR career growth pathwaysHybrid work model (office + remote flexibility after 3 months)Comprehensive training in US Employee BenefitsOpportunity to work directly with US-based teams and HR stakeholdersCompany-provided food during shiftStable and process-oriented work environmentPerformance-based salary growth and skill development supportLocation & ShiftLocation: Hybrid | Office: Ravet / Pimpri–Chinchwad, PuneShift: US Shift (Evening/Night)How to ApplyComment “Interested” or email your resume to

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