Cloud Administrator

Job Title: Cloud Systems & Operations Engineer (AWS)Key Responsibilities:· AWS Organization Management: Serve as the primary lead for AWS operational tasks, managing core IaaS services (EC2, S3, VPC, RDS) within a multi-account AWS Organizations structure.· ITSM & ITAM Governance: Act as the lead administrator for Fresh service, managing the service desk, incident response, and maintaining a real-time inventory of all cloud and system assets.· Infrastructure Deployment: Maintain and update environment configurations using AWS CloudFormation templates.· Server Administration & Patching: Perform routine patching and vulnerability remediation for both Linux and Windows servers using Ivanti.· Access & Troubleshooting: Perform L2/L3 troubleshooting by accessing servers via AWS Systems Manager (SSM) or other secure protocols to review system logs and performance.· Monitoring & Backups: Oversee system health and performance via Grafana dashboards and ensure data integrity and disaster recovery readiness using Cohesity.Required Skills & Qualifications:· AWS IaaS Proficiency: Solid understanding of core AWS services and multi-account management.· Cross-Platform Admin: Proven ability to manage and troubleshoot both Windows and Linux environments at the command line.· Scripting: Proficiency in Shell or Bash for automating routine operational workflows.· Tooling Expertise: Practical experience with Freshservice (or similar ITSM/ITAM tools), Ivanti, Cohesity, and Grafana.Preferred Skills (Bonus):· Coding: Proficiency in Python is highly desirable for building custom automation scripts and AWS API integrations.· Certifications: Active AWS Certifications (e.g., SysOps Administrator, DevOps Engineer, or Cloud Practitioner) or other relevant cloud certifications.· Multi-Cloud Experience: Exposure to other cloud platforms like Azure or GCP is a plus.

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