Office Executive (Research Support)

Company Description My Research Support is a growing academic and research services company, supporting PhD scholars, researchers, and professionals in India and abroad. We provide guidance in research writing, publications, and academic communication. Role Description Th is is a full-time on-site role for an Office Executive (Research Support) located in Panvel, Maharashtra, India. The Office Executive will be responsible to: Handle inbound and outbound calls with Indian and international clients (fluent English required). Respond to client queries via email, WhatsApp Business, and other communication channels. Coordinate with internal team members to share client requirements and updates. Maintain records of inquiries, follow-ups, and client interactions. Assist with documentation, scheduling, and general office support. Ensure a professional, polite, and client-focused approach at all times. Qualifications Graduate/Post-Graduate in any stream. Fluent English communication (spoken and written). Strong telephone and email etiquette. Basic computer knowledge (MS Word, Excel, Gmail, WhatsApp Business). Ability to multitask and work in a team environment. Prior experience is an advantage (but not mandatory) Job Details Location : Panvel, Navi Mumbai (Office-based role). Type : Full-time (Monday to Saturday). Salary : ₹15,000 – ₹30,000/month (based on skills & experience). Growth : Opportunity to grow into client management and leadership roles.

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