Shift Manager - DC Operations

Job Purpose This role is has responsibility for 24*7 Data Center Operations for MEP and IBMS infrastructure, Transformers, MV panels, DG, LT panels, UPS, Battery Banks, SMPS, PDU, DX cooling system , PAHU, Lightning arrestors, Earth Pits, Diesel Engines, CPM, VRF, Valves, VFD, Ventilation systems, Containment, FAS, Fire detection system, FSS, VESDA, WLD, RRS, PAS, CCTV etc…Role Description Key ResponsibilitiesOversee day-to-day operations of all MEP and BMS systems and manage shift /MEP technicians.Ensure continuous monitoring of critical equipment including chillers, UPS, transformers, switchgear, DG sets, CRAC/CRAH units, pumps, STP/RO systems, fire systems, etc.Ensure adherence to preventive and predictive maintenance schedules.Maintain real-time visibility of alarms/events on BMS/EPMS.Lead technicians/operators during the shift and distribute work responsibilities.Ensure audits, fire drills, and safety checks are completed as scheduled.Perform initial troubleshooting and escalation as per incident management protocols.Coordinate with OEM/vendor teams for emergency resolution.Lead shift-level outage management and ensure proper communication to stakeholders.Document incidents and assist in RCA preparation.Coordinate with OEMs/Vendors for routine PM and BM activitiesCoordinate with customer for day-to-day activitiesResponsible for daily/weekly/monthly reports to Management and customerResponsible to maintain process and implement ISO standards across functional area Coordination for periodic audits and compliance requirementResponsible for tracking and managing PUE & WUE of data centerSupporting for execution of delivery and order extending MEP services Ensure operations strictly follow safety, SOPs, MOPs, EOPs, and compliance standards (ISO/ISMS/OSHA).Support energy efficiency initiatives and capacity planning.Any other related assignment to ensure availability & uptime of datacenter services Qualifications and ExperienceEDUCATIONAL QUALIFICATIONS: Diploma/BE/B-Tech in Electrical Engg/ Mechanical Engg. CDCP preferred RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)5–10 years of experience in data center critical facility operations.Experience in handling multiple OEMs/Vendors related to MEPs Must have hands-on experience on handling DCIM/BMS /CCTV /ACCESS control and other security system Strong communication and presentation skillsExcellent problem identification and incident management skillsExperience in shift handling and frontline troubleshooting.Knowledge of ISO/IEC, TIA‑942, and Uptime standards (preferred).On-call readiness for emergencies.Ability to work in high-pressure, 24×7 mission-critical environments.

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