Relationship Manager – Malayalam Speaking

Customer Relationship Manager (CRM) – Mobile Fuel DispensingWe are a growing mobile fuel dispensing company supplying diesel directly to clients through on-board bowser trucks. We are looking for a Customer Relationship Manager who can own client relationships end-to-end — from onboarding to daily order coordination and customer satisfaction.Role Description : This is a full-time remote position for a Relationship Manager at Fueleum Energy. In this role, you will build and maintain strong relationships with clients, understand their energy needs, and provide tailored solutions. Responsibilities include handling client queries, identifying growth opportunities, collaborating with internal teams, and ensuring customer satisfaction. You will also focus on meeting sales targets, providing timely feedback to improve processes, and staying updated on energy industry trends.Key ResponsibilitiesOnboard new fleet, construction, industrial, and commercial clientsMaintain strong relationships with existing customersTake daily fuel orders via phone / WhatsApp / appCoordinate with operations & delivery team for timely supplyTrack order status, delivery confirmation, and customer feedbackHandle complaints, shortages, delays calmly and professionallyEnsure high customer satisfaction and repeat businessMaintain basic order records, client data, and follow-upsSupport business growth through upselling and referralsQualificationsProven interpersonal skills, including client relationship building and communication abilities in malayalam must and english.Ability to analyze client needs and deliver innovative energy solutionsStrong organizational, time management, and multitasking skillsExperience in sales and customer account management is highly desirableFamiliarity with energy industry trends and relevant regulatory knowledge is a plusSelf-motivated with a results-driven mindsetBachelor's degree in Business, Marketing, or a related field, or relevant experience

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