Job Title:
Academic Assistant - PSC Program (Non Teaching Role)
Company: XYLEM LEARNING
Location: Palakkad, Kerala
Created: 2025-11-15
Job Type: Full Time
Job Description:
Academic Assistant – PSC ProgramProgram Objectives- Focus and motivate students to achieve their learning goals and improve their academic performance in PSC and other competitive examinations. - Generate interest and enthusiasm among students toward government exam preparation and related academic activities. - Provide relevant information, guidance, and academic assistance to students pursuing PSC exams.Mentorship- The Mentor and Students must adhere to the structured Mentoring Agenda designed for the PSC Program. - Maintain a positive, motivating, and comfortable mentoring relationship based on trust and mutual respect. - Empower students to take ownership of their learning, preparation strategy, and career goals in the government sector. - Keep the mentoring approach professional, encouraging discipline, consistency, and exam-oriented focus.Key Duties and Responsibilities1. Updating Student Attendance- Admit students to the respective PSC batches and maintain accurate, up-to-date attendance records. - Track attendance regularly, identify irregularities, and coordinate with the academic and administrative teams to address absences or related issues.2. Conducting Exams- Coordinate and conduct internal tests, mock exams, and practice assessments aligned with PSC exam patterns. - Ensure examination integrity, timely evaluation, and proper record-keeping of results. - Analyze test performance to provide feedback and improvement suggestions to students.3. Maintaining and Handling Assets- Manage learning tools and equipment such as iPads, microphones, projectors, and Apple TVs. - Ensure all assets are well-maintained, organized, and readily available for faculty and student use.4. Setting up Classes for Faculties- Prepare classrooms and digital resources for faculty members. - Ensure the learning environment is conducive, structured, and equipped for effective PSC preparation sessions.5. Updating the Portion Book- Update and maintain the portion book with syllabus details, class coverage, and topic completion status. - Ensure classes progress according to the PSC syllabus and academic plan; report any changes or delays to the academic team promptly.6. Handling Student Queries- Address student queries related to PSC syllabus, strategy, and study materials. - Offer guidance and support to help students stay on track with preparation and resolve academic concerns efficiently.7. Follow-up with Continuous Absentees- Identify and follow up with students having consistent absenteeism. - Communicate with students and guardians to understand challenges and ensure their re-engagement.8. Posting Timetables and Academic Information- Regularly post class schedules, test timetables, and academic updates in student communities or dashboards. - Ensure timely and accurate communication of academic announcements and exam-related information.9. General Mentoring- Motivate and mentor students to build consistency, time management, and a strong study routine for PSC preparation. - Create a positive, disciplined, and exam-focused environment that promotes steady progress.10. Taking Feedback from Students- Collect and review student feedback on faculty sessions, mock tests, and overall academic experience. - Collaborate with the academic team to enhance teaching quality and student support mechanisms.Fee Collection Duties- Inform and remind students/parents about fee payment schedules and due dates. - Collect payments, issue receipts, and maintain accurate transaction records. - Verify discounts, offers, or concessions and report discrepancies. - Deposit collected amounts with Accounts and ensure proper documentation. - Submit regular reports on daily/weekly collections and pending fee defaulters.Candidate Requirements- Must be a PSC aspirant or possess strong knowledge of PSC and government exam patterns, syllabus, and preparation methods. - Should have excellent communication, coordination, and mentoring skills. - Ability to motivate and guide students toward government job exam success. - Organized, responsible, and proactive in managing academic and operational tasks.