Language Interpreter - Spanish

Profile: Language Interpreter - SpanishShift: US Shift (Rotational shift)Joining Date: 22nd September 2025Job Location: Sector 98, NoidaDepartment:Customer Support / Language ServicesJob Type:Full-timeJob Summary: We are seeking a skilled and experiencedLanguage Interpreterfluent inEnglish and Spanishto join our customer support team. The ideal candidate will have a background in international call center environments, specifically servingU.S. customers . You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.Key Responsibilities: Providereal-time, consecutive or simultaneous interpretationbetween English and Spanish during customer calls. Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner. Accurately relay information without adding, omitting, or distorting the meaning. Handleconfidential and sensitive informationwith discretion and professionalism. Maintainhigh-quality standardsin interpretation, ensuring clarity, tone, and context are preserved. Work closely with team leads and QA to continuously improve communication quality and customer satisfaction. Adhere tocall handling metrics , quality benchmarks, and compliance requirements. Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.Required Skills & Qualifications: Fluency in EnglishandSpanish– spoken Minimum1-2 years of experiencein aninternational call center , preferably dealing withU.S. customers . Prior experience inlanguage interpretationis highly preferred. Excellentlistening, retention, and note-taking skills . Stronginterpersonal and communication skills , with the ability to maintain a professional tone. Ability to work in afast-paced , high-pressure environment. Basic understanding ofcultural sensitivitiesand appropriate communication etiquette. Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.Educational Qualifications: Bachelor's degree in any discipline.

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