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Job Title:

CIMS Delivery Lead

Company: Coforge

Location: Noida, Uttar Pradesh

Created: 2026-03-13

Job Type: Full Time

Job Description:

Job Title - CIMS Delivery LeadExperience - 15+yearsLocation - Greater NoidaWork Mode - Work from OfficeKey Skills - Data Centre, Cloud, End User Computing, Delivery Management, IT Operations, ITSM, ISMS & PMPWe at Coforge are hiring a CIMS Delivery Lead with the following Skillset:- Oversee end‑to‑end IT Infrastructure Delivery & Operations. - Manage multiple IMS towers: Unix, Wintel, Database, Storage, Networks (Voice/Data), Service Desk, NOC, EUC (AD/Exchange/O365). - Drive SLA/KPI adherence, governance, reporting, and continuous service improvement. - Collaborate with Tower Leads, Service Managers, and customer teams. - Ensure compliance with ITSM/ISMS processes and delivery excellence. - Manage RAID logs and prepare service performance decks (internal & customer). - Strong communication and stakeholder management skills. - Ability to lead large technical teams and drive operational excellence. - Hands‑on understanding of datacentre and cloud technologies. - Process‑oriented, with a focus on continuous service improvement. - Customer‑first mindset with a proactive, can‑do attitude. - 15+ years of total experience, including over 10 years in IT Infrastructure and Service Delivery Management, with a proven track record of delivering infrastructure services in complex enterprise environments.Education & Certifications:- BE/B.Tech preferred - ITSM Expert certification - PMP certification preferred

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