Inside Sales Team Lead

Job Summary:We are seeking a dynamic and results-driven Team Leader for our Inside Sales department. This individual will lead, mentor, and manage a team of inside sales representatives to meet and exceed sales targets, while fostering a highperforming sales culture. The ideal candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of inside sales processes and customer relationship management.Key Responsibilities: • Team Leadership & Coaching: o Lead, coach, and motivate a team of inside sales representatives to achieve individual and team sales goals. o Conduct regular one-on-one meetings and performance reviews to provide constructive feedback, set clear expectations, and ensure ongoing professional development. o Provide training on sales techniques, CRM tools, product knowledge, and company sales processes.• Sales Strategy & Execution: o Collaborate with senior leadership to define sales strategies and initiatives to drive business growth. o Monitor daily activities of the sales team to ensure productivity, lead generation, and conversion rates are meeting targets. o Assist in closing high-value or complex deals, providing expertise and support to team members when needed.• Performance Tracking & Reporting: o Set clear, measurable goals and KPIs for the team and track performance against sales targets. o Analyze sales data and trends to identify areas for improvement and implement corrective actions when necessary. o Prepare regular reports on team performance, including sales metrics, revenue generation, and customer feedback.• Collaboration & Communication: o Work closely with the marketing and customer service teams to ensure alignment in sales strategies and customer outreach. o Address any issues or escalations from customers, resolving them promptly and effectively.Requirements: o Bachelor’s degree in business, Marketing, or a related field (preferred). o 3+ years of experience in inside sales, with at least 1-2 years in a leadership or team management role. o Proven track record of meeting or exceeding sales targets and driving revenue growth. o Strong leadership skills with the ability to inspire and motivate a team. o Excellent communication and interpersonal skills. o Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite. o Analytical mindset with the ability to interpret sales data and make data-driven decisions. o Ability to thrive in a fast-paced, target-driven environment.

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