Enterprise Account Manager - Teleservices domain

Job Title:Major Account Manager – Enterprise SalesMain Purpose of JobClient offers subscription services entailing a gamut of products like Domain registration and hosting solutions. The incumbent will be responsible for generating business through Business Solution products i.e. email, domain registration & hosting solutions.Main Responsibilities- Develop and execute strategic account plans for major corporate clients to achieve assigned revenue and growth objectives. - Build and maintain long-term relationships with key decision-makers and influencers within client organizations. - Identify upselling, cross-selling, and new business opportunities within existing accounts. - Coordinate with internal teams (pre-sales, product, delivery, and support) to ensure smooth execution of client requirements. - Understand client business challenges and position company solutions to meet their strategic goals. - Manage the complete sales cycle – from prospecting to closure and post-sales relationship management. - Prepare accurate forecasts, reports, and account performance reviews. - Keep abreast of industry trends, competitor activities, and emerging customer needs. - Ensure high levels of customer satisfaction and retention through proactive engagement. - Participate in corporate events, presentations, and client meetings as required.Qualifications / Experience- Graduate in any stream, MBA preferred - Overall experience of 5 - 8 years with at least 7 years of relevant experience in an ISP or emailing and hosting environment over the cloud computing model - Experience in Acquiring Large Enterprise Accounts especially in BFSI, Pharma and FMCG will be an added advantage - Knowledge of prices, margins and activities of both, own products and competition - Excellent oral, written and interpersonal communication skills; - Ability to influence others and gain support from stakeholders - Ability to determine appropriate priorities and be self-directed; - Strong negotiator, collaborator and team player - Demonstrated ability to maintain a fast work pace, managing multiple priorities simultaneously often under pressure while maintaining a positive attitude. - Ability to achieve results in the absence of overt guidance is expectedTraining Requirement- Product Training: Deep understanding of SaaS offerings (Email, Collaborations tools, Cloud, CRM). - Sales Process: Company-specific sales methodology, funnels stages, and closure process. - CRM Tools Training: Usage of internal CRM and sales dashboards. - Proposal & Pricing: Understanding of standard commercial models and approval workflows. - Objection Handling & Negotiation: Regular refreshers on handling common objections and competitive positioning. - Communication Skills: Training in structured discovery calls, email etiquette, and virtual meeting protocols.Please share updated cv to kavita.aparanji@

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