Recruitment/ Delivery Manager – US Staffing

Job Title: Delivery/Recruitment Manager – US StaffingExperience: 5+ yearsTimings: 06:30 PM – 03:30 AM / 07:00 PM – 04:00 AMLocation: Noida, Sector 142Job Summary:We’re seeking an experienced US Delivery/Recruitment Manager to lead strategic client relationships, manage high-performing recruitment and delivery teams, and drive business growth in the US IT staffing sector — specifically with State and Federal clients.As a key member of our leadership team, you will oversee end-to-end client engagement, recruitment delivery, and team performance to ensure exceptional results and sustained client satisfaction.Key Responsibilities:- Manage and grow strategic relationships with State and Federal clients, understanding their IT requirements and providing customized staffing solutions. - Lead the complete recruitment and delivery cycle — from requirement analysis, sourcing, and screening to interviews, offers, and successful placements. - Ensure timely and quality delivery of candidates for all assigned requisitions while maintaining high submission-to-interview and interview-to-placement ratios. - Coordinate between clients and the internal recruitment/delivery team to align on priorities and expectations. - Develop and execute strategic account and delivery plans to meet hiring goals and client SLAs. - Monitor delivery metrics and proactively address any gaps in quality or turnaround time. - Achieve a high conversion ratio of submissions to interviews and placements. - Ensure compliance with organizational policies and all applicable US hiring regulations. - Track and report key performance indicators (KPIs) and implement improvement strategies. - Manage client expectations, resolve escalations effectively, and maintain high levels of client satisfaction.Requirements:- Minimum 6+ years of experience in US IT Staffing as a Delivery/Recruitment Manager, preferably handling direct State and Federal clients (non-VMS). - Proven expertise in recruitment delivery management and team leadership. - Strong understanding of US staffing solutions, hiring processes, and compliance. - Hands-on experience with ATS platforms, sourcing tools, and recruitment databases. - Technical educational background preferred. - Excellent communication, interpersonal, and governance skills. - Proficiency in Excel and PowerPoint for client reporting and analytics. - Demonstrated success in managing direct client accounts and achieving hiring targets. - Strong relationship-building and negotiation skills. - Ability to work independently and collaboratively with cross-functional teams.

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