REMOTE TECH SUPPORT EXECUTIVE (USA) - NOIDA

Role DescriptionThis is a full-time, on-site role for a Remote Tech Support Executive (USA) located in Noida. The selected candidate will be responsible for delivering high-quality technical support to customers through various communication channels. Day-to-day tasks include troubleshooting technical issues, resolving customers' queries, providing excellent customer service, and ensuring prompt issue resolution to maintain customer satisfaction.Qualifications- Strong skills in Customer Support and Customer Service to effectively liaise with clients and ensure a positive customer experience - Solid experience in Technical Support and Troubleshooting to address and resolve technical challenges efficiently - Analytical Skills for problem-solving, attention to detail, and critical thinking to diagnose and resolve issues effectively - Excellent communication and interpersonal skills to interact with customers professionally - Familiarity with remote support tools and technologies is a plus - Ability to work in a team-oriented environment and adapt to fast-paced situations - Relevant certifications or experience in IT support or customer service are advantageousLOCATION: NOIDASHIFT: NIGHTSALARY: UP TO 6 LACSGREAT INCENTIVES

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