Program Manager

Position: Program Manager – Academic Excellence TeamDepartment:Academics Location:Noida Type:Full-timeAbout the Role: We are looking for a proactive and data-drivenProgram Managerto join ourAcademic Excellence Team. The ideal candidate will play a pivotal role in enhancing academic operations, faculty growth, and overall learning outcomes. This role involves improving existing academic systems, driving automation, and creating data visibility through dashboards — ensuring our academic delivery remains efficient, innovative, and impactful.Key Responsibilities: 1. Academic Process Enhancement Improve existing systems likefaculty feedback,class ratings, andacademic content tracking. Design frameworks to collect, analyze, and act upon academic and student feedback. Ensure timely availability and quality of academic content across subjects and batches.2. Process Automation & Optimization Identify repetitive academic and operational tasks andautomatethem to improve turnaround time and accuracy. Collaborate with internal tech and data teams to develop efficient workflows and tracking tools.3. Faculty Growth & Development Design and implement programs that helpfaculties grow as educators and content creators. Conduct sessions, training, and initiatives to enhance teaching methodology, delivery, and digital presence. Facilitate inter-faculty learning, peer reviews, and content creation opportunities.4. Data & Dashboard Management Buildperformance dashboardsfor task visibility, academic progress, and feedback trends. Generate actionable insights from academic and operational data to guide decision-making.5. Cross-Functional Coordination Work closely with Academic, Content, Product, and Operations teams to align academic goals. Ensure smooth communication, timely reporting, and high ownership across ongoing projects.Preferred Skills & Qualifications: Bachelor’s or Master’s degree in Engineering, Education, or Management. 2–5 years of experience inacademic operations,program management, orprocess optimization(EdTech experience preferred). Strong analytical and problem-solving skills. Proficiency inGoogle Sheets, Excel, and dashboarding tools(e.g., Data Studio, Power BI, Tableau). Good understanding of academic delivery and faculty management. Excellent communication and stakeholder management skills.

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