Operations Associate – Dark Store Operations (Delhi & Gurgaon)

Locations: Delhi & Gurgaon, Haryana Company: Snooplay India Pvt. Ltd. Positions: Multiple (04) As we expand our operational footprint, we’re looking for driven, hands-on Operations Associates to join our Dark Store Operations team in Delhi and Gurgaon. Role Overview: You’ll be at the heart of our on-ground operations—ensuring smooth order processing, dispatch, inventory management, and rider coordination. This is a high-energy role that requires ownership, adaptability, and a problem-solving mindset. Key Responsibilities: Manage day-to-day Dark Store operations: receiving, sorting, picking, packing, and dispatching orders. Coordinate with Dark Store riders and delivery partners to ensure timely pickups and deliveries. Maintain accurate inventory records and perform regular stock checks. Ensure all orders meet dispatch SLAs, quality, and packaging standards. Collaborate with logistics, procurement, and customer service teams for smooth order fulfillment. Identify operational bottlenecks and suggest process improvements. Maintain operational hygiene, safety, and compliance. Take ownership of assigned zones or tasks with end-to-end accountability. Be flexible with shift timings, including weekends or rotational shifts. Requirements: Bachelor’s degree (preferably in Supply Chain, Operations, or Business Management). 1–3 years’ experience in Dark Store, warehouse, last-mile, or e-commerce operations. Proficiency in Excel/Google Sheets and digital dashboards. Strong coordination, communication, and organizational skills. Proactive, ownership-driven attitude. Ability to adapt quickly to changing operational demands and shifts. What We Offer: Opportunity to build and scale Dark Store operations from the ground up. Exposure to end-to-end operations, from warehousing to last-mile fulfillment. Learning and growth opportunities within a young, energetic team. How to Apply: If you’re excited to be part of a growing brand redefining play in India, share your CV with us at

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