Job Title:
Symantec Encryption - L2
Company: Airtel Digital
Location: Noida, Uttar Pradesh
Created: 2025-09-10
Job Type: Full Time
Job Description:
Job Title: L2 Resource – Symantec Encryption Location: Noida Job Summary: We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies. Key Responsibilities: Symantec Encryption Management Administer and maintain Symantec Endpoint Encryption across endpoints and servers Monitor encryption status and troubleshoot deployment issues Technical Support & Troubleshooting Provide L2-level support for encryption-related incidents and service requests Collaborate with L1 and L3 teams for escalations and root cause analysis Reporting & Compliance Generate regular compliance and encryption status reports Ensure adherence to organizational data protection and security policies Patch & Upgrade Management Assist in version upgrades, patch deployments, and configuration changes Validate post-deployment functionality and rollback plans Stakeholder Coordination Work with internal teams and vendors for issue resolution and product optimization Support audits and provide necessary documentation Required Skills & Qualifications: 2–4 years of experience in IT security or endpoint management Strong hands-on experience with Symantec Endpoint Encryption Familiarity with Windows OS, Active Directory, and Group Policy Good understanding of encryption protocols and data protection standards Excellent problem-solving and communication skills Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred Nice to Have: Experience with other Symantec security products (e.g., DLP, SEP) Exposure to enterprise-level deployment and automation tools Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)