General Manager of Sales

General Manager – Tele Sales (Outbound Credit Cards) Please Read the JDApply only if you have hands-on Credit Card Tele-Sales leadership experienceNoida |6 Days Working500+ Tele-Callers | Large-scale outbound operationsBFSI / Credit Cards / FintechReporting to: Chief Business Officer (CBO)Compensation: As per last drawn (Best-fit premium)Apply:anamikachandola@ | WhatsApp your updated profile 9818317720Role SnapshotA senior leadership role for a proven Credit Card Tele-Sales leader with end-to-end ownership of numbers, people, and execution.You will run a 500+ caller outbound sales engine, driving revenue while balancing productivity, quality, compliance, and cost. This is a P&L-linked, execution-first role with high business visibility.What You Will Own- End-to-end Credit Card sales performance (daily / weekly / monthly) - Productivity and output across 500+ tele-sales agents - Core KPIs: Conversion, Talk-time, AHT, CPA, Strike Rate - Strong floor governance, discipline, and execution rigor - Development of Managers & Team Leaders (second-line leadership) - Compliance, audit, and quality without slowing velocity - Close coordination with banking partners for approvals & closures️ Core Focus Areas- Build a high-performance, numbers-driven sales culture - Deliver against aggressive acquisition targets - Diagnose gaps and drive swift corrective actions - Design incentives that move outcomes - Control attrition, shrinkage, and revenue leakage - Scale operations without compromising quality or complianceNon-Negotiable Experience- 8–12 years in Credit Card / BFSI Sales - Led 500+ tele-sales teams in outbound models - Strong inside-sales / call-center exposure - Deep understanding of credit card products & bank KPIs - Proven ability to deliver results at scaleLeadership DNA We Value- Data-first mindset; strong on dashboards & metrics - Decisive, structured, execution-focused - Commands respect on the sales floor - Thrives in high-pressure environments - Firm on numbers, mature with people

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