Partnerships Manager - AI & Customer Experience Solutions

Partnerships Manager – AI & Customer Experience SolutionsLocation:Noida (On-site) Experience:2–8 years Employment Type:Full-timeAbout the Role We’re on a mission to redefine how businesses engage with their customers in the AI era. Our platform combines cutting-edge artificial intelligence with human expertise to revolutionize customer interactions—boosting conversions, enhancing experiences, and eliminating revenue leaks for leading consumer brands.We’re entering an exciting phase of hyper-growth and are looking for aPartnerships Managerto lead strategic alliances with top System Integrators (SIs), BPOs, and Consulting firms to accelerate AI adoption across industries such as BFSI, e-commerce, telecom, and edtech.Key Responsibilities Develop and execute a comprehensivepartnerships and alliances strategyto expand market reach and drive revenue growth. Identify, onboard, and managestrategic partnersto enable AI transformation initiatives across enterprise clients. Design and implementco-selling, co-marketing, and joint go-to-market (GTM) programswith ecosystem partners. Collaborate closely with internalsales, product, and marketingteams to align partnership initiatives with business goals. Track, analyze, and report on partnership performance metrics to ensure success and optimize future strategies.Requirements 2–8 yearsof experience inpartnerships, alliances, or business developmentroles. Proven ability to establish and scale partnerships that drive measurable business impact. Strong understanding ofAI applications in sales, customer experience, and support processes. Excellentcommunication, negotiation, and relationship-buildingskills. Demonstrated ability towork independentlyand take ownership of end-to-end partnership initiatives. Experience increating and managing partnership programsfrom the ground up.

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