AVP- Service Operations

Job Summary- Provides leadership, direction and training to Managers and staff. Establish or maintain procedures to reduce payroll tax discrepancies, ensure accuracy and timely processes. Ensure Payroll Tax department is processing liability payments, tax returns, notices, etc timely and accurately. Ensure organization is compliant with federal, state and local tax regulations. Work closely with internal departments to identify and resolve discrepancies. Resolve escalated issues with clients or internal departments. Manage W2 and Year-End process, coach employees, conduct performance reviews. Skills & Attributes: In depth knowledge of all payroll tax processes including liability payment processing, tax return processing, W2/Year-End, etc. Motivated with great time management skills. Intermediate to advanced Excel skills. A thorough knowledge and understanding of payroll tax and the regulatory environment, which includes federal, multi-state, and local tax regulations as well as the ability to read, understand, and analyze highly complex regulatory payroll tax informationective time management of multiple projects or tasks. Analytical and results-oriented. Ability to communicate complex payroll tax information to all levels of organization and clients. In depth knowledge of all payroll tax processes including liability payment processing, tax return processing, W2/Year-End, etc. Must have excellent time management and organization skills. Intermediate to advanced Excel skills. Education: Certified Payroll Professional (CPP) certification or Fundamentals of Payroll Certification (FPC) required Experience: Minimum of four years multi-state, multi-jurisdiction and high-volume Payroll Tax experience and minimum of two years of Management experience with a large team required. PEO or related industry experience preferred. Hands-on tax return processing experience is required. Strong knowledge of multi-state payroll, federal, state and local wage laws required. MasterTax and Prism/HRP experience preferred.

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