Head of Administration

Role PurposeThe Head – Administration will be the strategic and operational leader responsible for driving a world-class workplace experience across the Noida Corporate Office and Noida Manufacturing Plant.This role goes beyond traditional administration and facilities management — it is about creating an employee-centric, safe, efficient, compliant, and engaging work environment that enables productivity, collaboration, and organizational culture.The incumbent will act as a culture carrier and experience architect, ensuring that infrastructure, services, and support functions directly contribute to employee engagement, business continuity, operational excellence, and leadership brand.Key Leadership Accountabilities1. Strategic Leadership & Governance- Act as the Department Head for Administration, defining the vision, operating model, policies, and service standards for all Admin functions. - Partner with India Leadership, HR, IT, EHS, Security and Finance to align workplace strategy with business and people priorities. - Establish strong governance frameworks, SOPs, SLAs and compliance mechanisms across corporate and plant operations. - Drive continuous improvement initiatives aligned with best-in-class MNC workplace standards.2. Employee Experience & Workplace Culture- Own the end-to-end employee workplace experience across offices and plant — from entry to exit. - Design and implement initiatives focused on: - Employee comfort, engagement and wellbeing - Collaboration spaces and modern workplace design - Hospitality mindset in internal services - Act as a champion of “Employee First” philosophy in all administrative services. - Regularly capture employee feedback (surveys, focus groups) and translate insights into improvement actions.3. Corporate Office & Plant Administration- Overall responsibility for: - Facilities & infrastructure management - Front office, transport, cafeteria, housekeeping - Travel, accommodation and vendor services - Security and access management - Office space planning and utilization - Ensure seamless integration of corporate and plant admin operations while respecting unique operational needs of manufacturing.4. Facilities, Infrastructure & Asset Management- Lead end-to-end management of: - Buildings, utilities, AMC contracts - Space planning, layout optimization - Asset lifecycle management - Workplace digitization (smart office initiatives) - Drive cost optimization without compromising employee experience and service quality.5. Safety, Compliance & Risk Management- Ensure compliance with: - Statutory, regulatory and audit requirements - Fire safety, EHS, labor compliances - ISO / internal audit standards (if applicable) - Lead crisis management, business continuity planning and emergency response protocols.6. Vendor & Financial Management- Own all major Admin budgets and CapEx / OpEx. - Manage strategic vendors and partners with strong governance: - SLAs, KPIs, cost control, performance reviews - Drive commercial excellence, contract negotiations and service quality.7. Team Leadership & Capability Building- Lead and mentor a multi-site admin team across corporate and plant. - Build a high-performance, service-oriented culture. - Develop future leaders within Admin function. - Embed accountability, ownership and continuous learning. - Leadership Style & Behavioral ExpectationsThe ideal Head – Administration will demonstrate:- Servant Leadership mindset – leads through influence, not authority. - High ownership & accountability – treats workplace as a product. - Strong stakeholder orientation – trusted partner for business leaders. - Employee empathy & emotional intelligence – deeply understands employee needs. - Operational excellence with strategic thinking. - Data-driven and process-oriented approach. - Crisis-resilient and calm decision maker.Key CompetenciesCore Competencies- Strategic Facilities & Workplace Management - Employee Experience Design - Stakeholder & Vendor Management - Budgeting & Financial Acumen - Governance & Compliance - Crisis & Risk ManagementLeadership Competencies- Influencing without authority - People development & coaching - Change management - Cross-functional collaboration - Communication & executive presenceExperience & QualificationExperience:- 15–20+ years of progressive experience in Administration / Facilities / Workplace Management. - At least 5–8 years in a senior leadership / department head role. - Prior experience in MNC / large corporate environments. - Strong exposure to both corporate office and manufacturing plant administration is highly preferred.Education:- Graduate / Postgraduate in Business Administration, Operations, Facilities Management or related field. - Certifications in Facilities / EHS / Project Management are a plus.

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