Quality Control, Safety & Security Team Leader

Ensure consistent implementation of quality, safety, and security protocols across operational sites. This role requires strong leadership, incident handling, and cross-functional coordination to maintain service standards and regulatory complianceSupervise QCSS team members, assign tasks, and monitor KPIs (e.g., inspection completion rate, incident response time).Promote a safety-first and accountability culture.Conduct regular inspections and audits for service quality, safety, and security.Report violations and recommend corrective actions.Lead or support urgent incident response and coordinate with relevant departments.Ensure proper documentation and escalation of incidents.Assist in training staff on safety protocols and service standards.Suggest process improvements to enhance operational efficiencyMaintain accurate records of inspections, violations, and team schedules.Ensure proper shift planning for 24/7 coverage if required.RequirementsBachelor’s degree in any major (preferably related to Management, Safety, or Law).Minimum 5–7 years in Quality Control/Safety/Security, with at least 2 years in a supervisory or team lead role.Experience in compliance checks, incident response, and managing field operations teams.High integrity, discipline, and professionalism.Strong interpersonal and communication skills.Detail-oriented with a problem-solving mindset.Quality control processes, hazard identification, and security risk assessment.Team management and KPI monitoring.Proficiency in MS Office and scheduling systems.

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