Senior Sales Associate (German Speaking)

Senior Operations Associate (German-Speaking)About AmberAmber is a leading global student accommodation platform—think of it as the booking platform for student housing.” We help over 80M students worldwide find and book long-term accommodation near their universities without the hassle of negotiations, paperwork, or fragmented payment processes.Key ResponsibilitiesAssist students (German-speaking market) in booking accommodation for short-term and long-term staysAct as a bridge between students and property partners to ensure seamless bookingsManage inbound and outbound communication via calls, email, WhatsApp, and CRM toolsBuild strong relationships with students to drive conversions and repeat engagementMaintain high conversion rates and meet assigned targetsHandle end-to-end booking support, including queries, follow-ups, and issue resolutionDeliver excellent customer experience and contribute to team performanceSkills RequiredFluency in German (spoken) is mandatory + good command of EnglishStrong communication and active listening skillsGood time management and planning abilitiesObjection handling and negotiation skillsAbility to work in a fast-paced, target-driven environmentFamiliarity with CRM tools or similar systemsQualificationsGraduate (minimum 60% in academics)0–3 years of experience (customer-facing roles preferred)Experience in sales, operations, customer service, or hospitality is a plusExposure to international markets (especially Europe/Germany) is an advantageWork TimingsWorking in European/UK shift (rotational) – non-negotiableWork from office (Monday to Friday)What You’ll Get at AmberFast-paced career growth opportunitiesHigh-performance and collaborative work cultureStrong focus on employee wellbeingExposure to global markets and customers

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